FAQ

Nanotechnology, nano for short, is the manipulation of matter on an atomic, molecular, and supramolecular scale. It is one of the most exciting and most researched scientific areas in the modern times. In medicine, we are discovering research on new ways to deliver drugs with hard to absorb properties such as curcumin from turmeric, resveratrol, CoQ10 and all of the different cannabinoids from the cannabis & hemp plant. Our partnered scientists at Pure Craft  have been working hard in the lab for the last seven years testing and formulating nano-nutritional products, and have carefully crafted some life changing products we know you will love.

Simple! Bioavailability. Bioavailability is an important aspect to keep in mind when it comes to supplementation. The main advantage of nano CBD supplements is mainly its higher percentage of absorption of the active substance. Our partnered scientists at Pure Craft say since lysosomes can assimilate nutrients by alternative metabolic pathways, this will cause better absorption. However, these nano-spheres protect the active substance of gastric juices from the stomach by preventing their degradation, they are also able to increase their absorption in the intestine. So to put it in layman’s terms, our nano CBD has up to 5x the absorption of our non-nano competitors. And with our unique nano technology, extraction process, and absorption characteristics, our products are just more effective.

With all of the incredible health benefits of CBD, the truth behind the science is that much, if not most of the CBD ingested is not even bio-available. Studies are now showing that pure CBD in its common form is only 18% absorbable. Our nano CBD, according to lab tests, are showing almost 90% absorption. With nano emulsifying the particle size, we can now absorb more of the life-changing compound and not waste the rest.

Cannabidiol (CBD) is one of many cannabinoids found in the cannabis plant that is non-psychoactive, unlike tetrahydrocannabidiol (THC) it won’t get you “stoned”. CBD is just one of 100+ cannabinoids located in the cannabis plant, also known as the hemp and marijuana plant. 

CBD oil can be extracted from both marijuana and hemp plants. When CBD tincture is derived from the hemp plant, depending on laboratory extraction method there may be 0.0% - 0.3% THC present. CBD oil derived from the marijuana plant may have 0.3% THC or greater present, again all depending on the extraction method the laboratory uses.

Taking CBD oil may feel like a calm sense of relaxation. Since CBD is not mind-altering or psychoactive, you won’t feel “intoxicating effects." 

CBD does not attach directly to the endocannaboid receptor CB1 and CB2. Our endocannabinoid system (ECS) works indirectly to relax your body, providing you a feeling of calmness over time.

Cannabidioil (CBD) has been considered safe by many experts, scientists, and organizations. While CBD is one of many cannabinoids found in cannabis, it does not “get you high”. TheWorld Health Organization (WHO) reported that CBD does not show effects of any abuse or dependence potential in humans. Also, an article published inJAMA (2020) considered CBD to be well-tolerated, generally safe, and non-toxic.

CBD tinctures may have THC present. If the CBD tincture oil has been derived from a hemp plant, it may contain 0.00 - 0.03% THC. If the CBD tincture oil has been derived from a marijuana plant, it may contain 0.03% THC or greater. 

The key words to look for when searching for a CBD product without THC present: broad-spectrum CBD. Broad-spectrum CBD goes through additional processes to ensure that the oil is THC free, “washed” and “polished”, to create the highest quality CBD. 

CBD Oil Drops are designed to be used and applied sublingually under the tongue. This method allows the CBD to be absorbed directly into the bloodstream via the sublingual artery and sublingual gland underneath the tongue. This method allows higher cannabinoid absorption directly into the bloodstream. Science shows this allows the user to feel the CBD oil benefits faster. With an under the tongue method, the body does not need to digest or metabolize the cannabidiol to have you reap the benefits hours later. We recommend using a full dropper (1.0 mL) of cannabidiol, applying it under the tongue, and waiting 30 - 60 seconds before swallowing.

THC and CBD are both natural compounds found in Cannabis however, THC is the psychoactive which gives you the feeling of being high, while CBD does not contain the same psychoactive effects. 

Sure! It is very common to consume CBD by ingesting edibles or adding oils into your own recipes. 

To keep your products fresh and potent, store them in a dark, dry place and in an airtight container.

Choosing quality CBD products right for you starts with a few simple questions for the company:

- Ask if their hemp is organically grown and farmed?

Do the CBD products get extracted from strictly cultivated high-quality cannabis? The cultivation period is the foundation to your  CBD products.

-Ask for certificates of analysis?

The company will be able to easily provide detailed (COA) certificates of analysis.

-Ask if the company does third party testing?

Does the company provide third party certificates of analysis (COA) that not only show cannabinoid profiles and percentages but also, harmful heavy metals, molds and pesticides that can be found in poorly cultivated and extracted cannabis? 

Like all products not all CBD products are created equal. It’s very important to know if the company uses high-quality cultivated cannabis. They should have transparent publicly listed, third party (COA) certificates of analysis for each batch of CBD products produced, to ensure you, the end consumer knows exactly what you are using on your body.  

It is possible that using CBD products may show up on a drug test. Most drug screening tests are testing for levels of tetrahydrocannabinol (THC), the psychoactive compound of the cannabis plant, giving you a “high” feeling. However, drug screening tests may differ - some may test for a wider range of substances with any substance level present and others may only test for a select few substances. 

If your CBD products are hemp-derived and contain the federal undetectable allowance of 0.3% THC or less, you may be in the clear. However, there is no certain guarantee on whether or not CBD consumption will be detected. 

It is still inconclusive if CBD will show up on a drug test. It really depends on 1) what the drug test is specifically testing for, in regards to substances. Most drug screening tests are testing for levels of THC, not necessarily CBD. However, if the screening is covering a wide array of substances, for instance, CBD levels may appear on your test.

It might be better to be safe than sorry here. If you are aware of a potential drug screening coming up for your employer or event, proceed with caution. The research behind CBD drug screening is still sparse.

Furthermore, your CBD product(s) may contain THC, even in trace amounts. This is something to be extremely careful for if you are regularly getting drug tested for employment or other reasons. As CBD may not show up with high enough levels to be flagged by your drug test, the THC in your product might.

CBD has great potential to help with pain relief. Pure Craft CBD products are not intended to treat, prevent, diagnose, or cure any conditions or ailments. 

Many of our customers use our CBD softgels and CBD topical creams daily to support, promote and maintain a healthy well-being. Additionally, our users often utilize our products to aid in their recovery from inflammation.

Absolutely! Most CBD tincture oils come with a measurement dropper to help you gauge the amount of CBD you are administering for accurate dosing. 

 You can apply CBD Tinctures to areas of sore, tight muscles by applying the desired amount of CBD oil directly from the dropper, to the applied area, rubbing it in thoroughly, and simply waiting for the cannabidiol to be absorbed through the skin. 

CBD oil has been shown to have anti-inflammatory properties, which may make for a great oil rub before bed, or even after a post workout.

CBD products are federally legal, if they contain less than 0.3% THC. CBD products are illegal federally if they are derived from the marijuana plant and contain greater than 0.3% THC federal allowance.

Federally, marijuana is still illegal. However, certain states have legalized marijuana for recreational purposes, such as California, Oregon, Washington, Colorado, Alaska, Arizona, District of Columbia, Maine, Massachusetts, Michigan, Montana, New Jersery, Nevada, South Dakota, Vermont and Illinois. 

As of 2020, 47 states have legalized hemp-derived CBD for medical and recreational use. That means 94% of the US can purchase and utilize hemp-derived CBD products.

The Farm Bill that passed in December 2018 declared it federally legal to produce, purchase, and use cannabidiol (CBD) under certain requirements and regulations, if again, hemp-derived.

The FDA has not yet legalized cannabis, but they have allowed researchers to conduct further CBD studies and trials into the various effects of the cannabis plant.

As of 2019, the Transportation Security Administration(TSA) clarified that products containing CBD are allowed in both checked bags and carry-on when traveling. 

Per the 2018 Farm Bill, hemp-derived CBD containing 0.3% THC or less is federally legal, thus, if users’ CBD meets this requirement, it is permissible for travel. 

CBD products may be permissible by state specifics, meaning that the final decision rests with the TSA officer on whether or not an item is allowed through the checkpoint. 

So for the most part, you’re clear for take off! Our Pure Craft CBD is 100% hemp-derived, containing the federal allowance of 0.0% - 0.3% THC.

For safer transparent travels with the TSA, feel free to print off any of our 3rd party lab testing results to show the TSA if necessary.

CBD oil does not get you high, if it is hemp-derived cannabidiol, containing the federal allowance of less than 0.3% THC.

Science shows we each have an endocannabinoid system (ECS) within our bodies, working alongside our organ systems to help maintain a homeostatic balance. Our ECS contains numerous cannabinoid receptors that receive and communicate information with cannabinoids and other cells within our system. The main cannabinoid receptors involved are cannabinoid receptor 1 (CB1) and cannabinoid receptor 2 (CB2). 

CBD binds indirectly with the CB1 and CB2 receptors, because of this, this may be one of the reasons we don’t feel “the high” when we take or use cannabidiol (CBD). On the other hand, tetrahydrocannabinol (THC) binds directly with the CB1 and CB2 receptors, hence, being one of the possible reasons users may feel “intoxicated” or “high”

Yes, CBD products may interact with other medications. CBD oil may decrease or increase the effect of how other medications interact and metabolize within your system. Please consult with your primary care physician if you have further questions.

Our users have reported that our CBD  may help support their healthy sleep cycles. Scientists have been contributing to CBD and sleep research, with evidence suggesting that CBD may help you fall asleep faster, stay asleep longer, and may even help insomnia. 

Users continue to rave about our Evening Mint CBD oil to help assist them with a relaxed and restorative sleep.

Again, our products are not intended to prevent, cure, diagnose, or treat any ailment, condition, disorder, or disease.

CBD may help with anxiety. Cannabidiol research has continued to investigate and display therapeutic benefits for reduced anxiety. CBD for anxiety may help support a sense of calmness and wellness in users. 

CBD may cause various anti-anxiety effects, with a range of CBD doses. Cannabinoids may be an important potential source for new medications in the treatment of anxiety disorders.

Again, our products are not intended to prevent, cure, diagnose, or treat any ailment, condition, disorder, or disease

Although allergies to CBD products are rare, it is possible for users to be allergic to CBD. 

CBD oil products have also been shown to help with allergy-related symptoms, due to its antihistamine properties.

However, in the chance that an allergic reaction does occur, potential reactions may include:

-Itchy eyes

-Dry cough

-Nausea

-Sneezing 

-Itchiness

-Dry skin

-Hives

-Inflamed skin

Symptoms to expect that may be associated with the allergic reaction may also include:

-Low blood pressure

-Dizziness

-Difficulty breathing

-Itchy skin

-Swollen throat

-Vomiting

The amount of CBD you should take will vary depending on your size, age, and sex. In most cases, it’s best to begin with a small amount of CBD to gauge your reaction. Then, increase or decrease how much you consume, accordingly. 

Each of our CBD tinctures contain measurement indicators on the dropper, up to 1.0 mL per full drop of high-quality hemp-derived CBD. We recommend taking just one full drop a day and deciding how it impacts you.

CBD may cause various anti-anxiety effects, with a range of CBD doses.

CBD can stay in your system for anywhere from 2-7 days,  depending on 4 main factors. 

How often you use CBD oil will influence the amount of time it can remain in your system. For example, if you infrequently take CBD Oil Drops or CBD softgels, then it may not stay in your system for as long compared to if you took CBD products everyday. 

The dosage of CBD you take at a given time may also influence how long the cannabinoids stay in your system. If you’re taking large doses at one time, the CBD may take longer to metabolize in your system, thus, it may take longer to leave your system. 

Your metabolism is a key player in regards to how fast CBD can exit your system. Also, if you take your CBD with food compared to on an empty stomach, the metabolic effect may be slightly altered. 

Different methods of CBD will have different effects on your body. For instance, if you smoke or vape CBD, this can take effect almost instantly. On the other hand, if you are ingesting CBD it may have a more delayed effect, since it needs to be metabolized.

Hemp oil is not the same as CBD oil. Cannabidiol production typically uses leaves, flowers, and stalks derived from the hemp plant. For CBD oil to be associated with hemp oil, the CBD needs to be diluted in a carrier hemp seed oil. If  the CBD contains less than 0.3% THC, has been derived from the hemp plant, and has been diluted in hemp seed oil, then it can be considered “CBD hemp oil”. 

However, most CBD oils use different oils to dilute the cannabinoids in. For instance, sunflower seed oil, leaf oil, and ginger root oil. Also, if the CBD has been derived from the marijuana plant, with marijuana seed oil as the dilution solution, this could be considered a marijuana-derived CBD oil. This can shape a CBD tincture oil into being purely a CBD oil, not a hemp oil.

There are no health insurance companies that currently cover CBD products in the United States. The biggest challenge is that CBD is not yet FDA approved. Doctors can only legally prescribe a drug to their patients once it has been approved by the FDA.

Cannabidiol has been thought to have hypnotic effects and has been suggested as a natural sleep remedy.

However, there isn’t enough clinical evidence to support CBD as a sleep aid (yet). Clinical trials have suggested that CBD may be of therapeutic benefit in regards to circadian rhythm, sleep duration, as well as sleep quality. 

On the other hand, melatonin does play an important role in sleep regulation and has been suggested to help with circadian rhythm timing. 

If you’re interested in trying a CBD product with aims to improve your sleep, sleep quality, or sleep duration, or just looking to fall asleep faster, check out ourEvening Mint Tincture for sleep.

The shelf-life for CBD products is not well-known. At this time, CBD products are not yet subjected to any required testing or regulation framework. CBD oil is not yet FDA approved.

CBD topicals are designed for temporary relief by being applied directly to the skin, allowing for cannabinoids to be absorbed via the skin directly into the bloodstream. CBD topicals are great for those who are wanting to target specific areas or target spots on the body. We infuse our nanotized cannabidiol formula into each of our CBD topical products, setting us apart from our competitors. We ensure our CBD creams are consistent and of the highest quality on the market through consistent full panel 3rd party lab testing, allowing our customers to receive the full benefits cannabidiol has to offer.

CBD is one of the many cannabinoids found and produced from the cannabis plant. It is the non-psychoactive part of the plant, meaning, it doesn’t get you “high”. CBD is unique in that it does not bind directly to cannabinoid receptors, thus, you don’t get that euphoric feeling you get from tetrahydrocannabinol (THC)

CBD topicals are easy-to-apply to your desired areas. 

CBD products have been considered generally well tolerated with a good safety profile by theWorld Health Organization (WHO) and even more recently byJAMA, in January 2020.  

CBD topicals are different from lotions, creams, and ointments in the regard that they should be applied to a specific area of the skin. 

CBD topicals are more likely to be used to help the surface layer of skin, hence, topical.

A CBD cream, lotion, or ointment may exert its effects throughout the body by penetrating deeper parts of the skin. 

The application of CBD topicals may be different than a CBD cream, lotion, or ointment. For instance, a CBD topical may be applied similarly to how you apply deodorant, with a swipe or two over the specified area.

You can apply CBD topicals directly to the source or specific area, for a rapid and quick effect.

A ‘topical’ can be anything you apply directly to the skin rather than ingesting in different forms. In most cases, users can apply CBD topicals, creams, salves, and lotions to their elbows, wrists, knees, or other areas of concern on the skin. CBD topicals have gained their popularity by being easy to apply with a noted rapid and quick effect. 

CBD topical effects may last up to 6 hours, but it varies depending on the user and their metabolism. For example, it may take a few days for the CBD topical to get out of your system, thus, you may feel the effects for longer than 6 hours.

How often you apply CBD topicals is totally up to you! Some users apply once a day, some users may apply CBD lotion numerous times a day. Some CBD topicals are more potent than others. The ‘less is more’ approach may apply here. Apply as needed until you find your personal threshold when incorporating CBD creams into your daily routine.

Again, our CBD topicals and CBD products are not intended to treat, cure, prevent, or diagnose any ailments, conditions, or diseases. However, CBD topicals may assist and help with:

-Acne

-Skin inflammation

-Quality of life

-Mood

-Energy

-Heart health

-Sore joints and muscles

CBD topicals may react with other lotions and oils. CBD may decrease or increase the effect of how other lotions, oils, and or medications interact and metabolize within your system. 

We highly recommend consulting with your primary care physician about starting a CBD topical regime, as other lotions, oils, and drug interactions may produce unwanted side effects.

CBD softgels are small, easy-to-take softgels containing 25 mg hemp-derived CBD oil. Individuals can take CBD softgels with or without food. For individuals who take vitamins, medications and supplements every morning, CBD oil softgels are a great and simple way to introduce CBD into your daily routine. 

Cannabidiol (CBD) is one of many cannabinoids derived from the cannabis plant. CBD is the non-psychoactive component of the plant, meaning it does not give users a “euphoric effect”.  CBD oil softgels are designed to have maximum absorption and optimum bioavailability, resulting in an enhanced biological response.

CBD softgels may provide numerous therapeutic benefits, including anti-inflammatory and anti-anxiety properties, neuro-protective qualities, and pain relieving attributes. 

CBD oil softgels have the potential to provide wonderful benefits to users, with little to no adverse effects. CBD softgels may also help reduce depressive symptoms, improve your quality of life, reduce your acne, and may even help with your insomnia, just to name a few.

CBD has been shown to generally have a safe profile. In 2020, theJournal of American Medical Association (JAMA) described CBD as a non-addictive, non-toxic, and well-tolerated compound that has potential benefits.

There are potential side effects of CBD softgels including:

Decreased appetite

Diarrhea

Fatigue

Vomiting

Extreme sleepiness

Lethargy

CBD oil softgels are good for reducing inflammation, promoting better sleep, improving overall mood, providing a sense of clarity and focus, along with many other therapeutic benefits. 

CBD oil softgels may even help with alleviating pain, headaches, migraines, muscle recovery, and anxiety.

CBD softgels may be effective - many factors come into play here. Research, thus far, has demonstrated that CBD has potential therapeutic benefit for a wide array of ailments. Since CBD is not yet FDA approved, there is not an officially regulated consensus on whether or not CBD oil softgels can be deemed effective yet.

You can’t necessarily overdose on CBD softgels. 

A2017 clinical update published in Cannabis and Cannabinoid Research Journal considered CBD to be generally safe. If you take a large dosage of CBD softgels or any CBD product for that matter, there are potential side effects that may follow. 

Potential side effects may include: 

Decreased appetite

Diarrhea

Fatigue

Vomiting

Extreme sleepiness

Lethargy

The suggested dose an individual should take will depend on their size, age, and sex. In most instances, it’s best to start with a small dose to gage your reaction. We recommend taking one capsule (25 mg of CBD) per day and deciding how it impacts you. You can continue to take one CBD capsule or increase your consumption, accordingly. 

Each CBD softgel bottle comes with 30 softgels, each containing 25 mg of high-quality cannabidiol.

Both CBD oils and CBD softgels contain cannabidiol derived from organically grown hemp, free of chemicals, herbicides, or insecticides. 

The main difference between CBD softgels and CBD tincture oils is how they are consumed. Typically, CBD softgels are more convenient for some users because you can simply take them with water (orally). CBD oils can be consumed via under the tongue (Sublingually).

Simply hold the tincture oil under your tongue for up to 60 seconds and swallow or add a CBD softgel to your meal or drink times

CBD softgels can be used to aid in your pain relief. Research is holding promise that cannabidiol is a viable and therapeutic option for pain-related symptoms. 

However, none of our products are intended to treat, cure, prevent, or diagnose any condition, disease, disorder, or ailment. 

Our customers commonly use CBD to help with their sore muscles, achy joints, and physical injuries. Customers range from everyday people to amateur and professional athletes that are all excited for the therapeutic, non-toxic, and non-addictive potential of CBD in sports and everyday life.

CBD softgels may help reduce anxiety. CBD softgels may assist you in your day-to-day stressors. Research is showing that CBD is a potential option for reducing anxiety and providing anti-anxiety effects. 

Do remember though, none of our products are intended to cure, treat, prevent, or diagnose any disease, ailment, condition, or disorder.

It has been suggested that CBD softgels can last for one to two years before expiring and losing potency. However, the shelf-life for CBD oil softgels is not well-known. CBD softgels and CBD products, are currently  not yet subjected to any required testing or regulation. 

CBD oil softgels are not yet FDA-approved.

CBD softgels and CBD oil products may interact with other medications. CBD softgels may increase or decrease the effect of how other medications metabolize and interact within your system. 

 We highly recommend consulting with your primary healthcare provider prior to starting a CBD regime, as drug interactions and potential adverse effects may be a possibility.

Pure Craft CBD softgels are of the highest quality formula on the market. Our CBD softgels have unrivaled purity and unbeatable quality.  Each individual capsule contains 25 mg of broad-spectrum CBD, packed with nutrients and flavonoids. 

We test every single batch we produce, ensuring that it meets the highest standard for quality. We utilize third party full panel testing after we’ve completed our own quality control testing to verify that our highest quality standards are met. 

Our CBD Oil Softgels are created with our water-soluble phytocannabinoid-rich hemp oil, with 3 to 5 times more bioavailability than cannabinoids delivered in an oil form.

No. In the event that your delta 8 gummies merge forces by melting into one liquid mega delta 8 gummy, just place them in a freezer for a maximum of one hour. Once all the liquid has solidified into a giant gummy, cut them into equal pieces to be enjoyed at room temperature. For precise dosing of each gummy, use a gram scale. Each gummy is 3 grams.

Yes! This has been expressed by many reviewers to be an incredible combo since the CBD has a broad spectrum of additional compounds such as CBG, CBN, CBC, CBDV and natural terpenes that work together even more with Delta 8 present for a complete overall experience.

Yes. Delta 8 THC is LEGAL under the 2018 FARM BILL. However, laws vary from state to state as far as the sale and possession.
Drug Test Disclaimer: The lesser-known delta-8 THC is a double bond isomer of the more common and famous delta-9 THC. Although it might not have the same strength of delta-9, delta-8 THC still has the ability of producing a high, with added therapeutic benefits. 
As with any hemp derived product a drug test may or may not show a positive reading for Delta-9 THC.

Delta 8 THC Gummies Disclaimers and Warnings.

Consult your physician prior to using this product. Delta 8 Gummies are not intended to diagnose, treat, or cure any conditions.
Do not use if pregnant, nursing, or if diagnosed with any health conditions.
Must be 21 years of age or older to purchase.

Although rare, Delta 8 THC may affect blood pressure, heart rate, and/or intraocular pressure.
If you have any issues related to the effects mentioned above, do not take delta 8 gummies unless approved by your doctor or physician.
Do not operate heavy machinery when using this product.

How long it takes for delta 8 gummies will depend on your tolerance for delta 8 THC. We recommend taking one gummy and waiting 40 minutes to 1 hour to fully allow the gummy to be digested and get into your system. 

A delta 8 gummy is a gummy infused with delta 8 distillate. These gummies are preferred due to having most of the benefits of d9 THC without the psychoactive impairment, anxiousness or paranoia that some may experience. Delta 8 gummies are known as the “functional” person’s gummies.

Delta 8 edibles are only as strong as you make them. This also depends on your tolerance to Delta 8. If you are a first time D8 user, we always recommend to start with one gummy allowing 40 minutes to 1 hour for the gummy to be digested and get into your system.

While we can’t state or definitively confirm that Delta 8 can help you sleep, anecdotal user reviews and vast preliminary research suggest that it does. To stay completely up to date with the latest delta 8 info and research, click here to visit NCBI.

Yes! You can give CBD to your pet! CBD oil research has been making a major therapeutic impact on humans and animals alike. We have a CBD tincture made just for your fury best friend.

Once your order ships and leaves our warehouse, you will receive a confirmation email with your order number and tracking information. If you have questions about your order please email customer support here and we will respond as soon as possible.

Delivery times are based on the shipping method selected. Delivery times shown at checkout are provided by the carrier and are estimates only.

Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks.

The first thing to do is to check the tracking information on your package. You will find the tracking information in the confirmation of shipment email you received. Please keep in mind that all delivery time frames listed on the website are estimates provided by each delivery carrier. These time frames are not guaranteed unless specifically noted at a guaranteed service.

If your order has not shipped, we can change the address. Just send us a message. If the package has already been shipped, we cannot redirect it. Pure Craft is not responsible for, nor able to refund or replace orders shipped to an incorrect address.

Receipt of this message indicates that the package was scanned as delivered by the carrier. Sometimes the post office will scan packages as delivered prior to them actually being delivered, but they usually make the delivery within a day or two. If your delivery is through USPS then we suggest contacting your mail carrier or local post office with your tracking number to see if they can help you track it down. They should be able to give you the location where it was scanned and the name of your mail person and how to contact them. If the delivery is via FedEx or DHL we recommend contacting them to notify them that the package was not actually delivered and see if they can provide additional information on the delivery location. If you are not able to locate the package please contact us for assistance.

Orders that include Convoy Order Protection are eligible for reshipping or a refund if the package is not received. Click here to file a claim.

Coupon Codes are not valid on Bundled 3-Packs and Samples.

Coupon Codes are not valid on Subscription Orders.

If you have any other questions about Coupon Codes please contact us.

Only one SAMPLE per customer is allowed. All others will be cancelled and refunded.

Yes we do! All orders over $70 ship free. We work with multiple carriers including FedEx and USPS.

We proudly ship all of our products from Lake Elsinore, California.

Pure Craft Ships To All 50 States.

Currently, we are only shipping within the United States.

Orders are shipped Monday – Friday except for holidays. We attempt to ship all orders within one business day of receipt of a complete order and orders placed before 12:00 Noon PST will ship the same day.

Delivery times shown at checkout are provided by the carrier and are estimates only. We do not provide money-back guarantees. If you have a strict deadline for the receipt of your purchase, we recommend selecting a guaranteed delivery service such a Federal Express Overnight or Priority Mail Express.

Yes, we’d love to reship your package. However, there will be a reshipping charge and we may ask for an alternate address.

If your package is returned to Pure Craft marked as undeliverable or return to sender, a reshipping fee will be required or your order will be refunded.

If you would like to cancel an order that has been refused or returned to us, the original shipping cost will be deducted from your refund amount.

Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Pure Craft is not responsible for, nor able to refund or replace orders shipped to an incorrect address.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unopened, unused, and within its' sealed and original packaging. You’ll also need the packing slip, order number and proof of purchase.

Original shipping costs will not be refunded. 

To start a return, please click HERE. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@purecraftcbd.com.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards. Any items that have been opened or are missing their original packaging cannot be returned.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund back to your original form of payment.

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor’s advice should be sought before using any hemp products. All trademarks and copyrights are property of their respective owners and not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.